Privacy Policy

Last updated: September 2026

Kelly's Helping Hands ("I", "me", "Kelly") respects your privacy and is committed to protecting your personal information. This policy explains what information I collect, why I collect it, and how it is handled. It is written in simple terms, and if you have any questions, you are welcome to contact me at [email protected] or on 07399 586818.

What information I collect

The only personal information collected through this website is what you choose to provide through the Request a Call Back form, which is your name and your telephone number, along with any message you decide to leave.

Why I collect it

I only use this information to contact you back, so we can talk through the support you need. I do not use your information for any other purpose.

How I store and protect it

Your details are handled confidentially and only used to respond to your request. I keep personal information for only as long as it is needed, and I take reasonable steps to keep it secure.

Your rights

You are entitled to ask what information I hold about you, to ask me to correct or delete it, and to ask me to stop contacting you at any time. To do any of these, simply contact me at [email protected] or on 07399 586818 and I will be happy to help.

Emails and phone calls

If you email me or call me, I may keep your message or a record of our conversation so I can help you properly. This is treated in the same confidential way as any other information.

Cookies

This website does not use any non-essential cookies or analytics that track your browsing. A small number of essential cookies may be set automatically by the site or your browser in order for it to function, but these do not reveal who you are.

Third parties

I do not sell, rent, or share your personal information with anyone else, unless I am required to do so by law.

Changes to this policy

If I make changes to this privacy policy, I will update this page so you always know exactly how your information is handled.